Learn how North Middlesex University Hospital NHS Trust redesigned a 5 day service for better continuity of care that lowered readmissions and improved patient outcomes.
North Middlesex University Hospital NHS Trust is a secondary hospital situated in the borough of Enfield.
The challenges faced by their dietitians included; pressures during the week, late Friday afternoon referrals, patients not being seen/treated prior to discharge, being left NBM or without any dietary intervention over the week-end or longer.
The aim for 7 day working was essential to ensure early and timely dietetic interventions, contribute towards better patient outcomes including better patient care and safety, patient experience, safe discharges, reduced length of stay (LOS) and readmissions, without affecting the weekday service.
NHS Benchmarking Network project support
The biennial benchmarking exercise for Acute Therapies allows North Middlesex University Hospital NHS Trust to monitor their services and provide assurance to their board about the resourcing and productivity of their service.