7-day Clinical Pharmacy

Learn how South West London & St George’s NHS Trust implemented a 7-day clinical pharmacy and extended medicines supply service to reduce delayed transfers of care.

 Medicines reconciliation by pharmacy team within 24 hours of admission (%)

Medicines reconciliation by pharmacy team within 24 hours of admission (%)

The Acute and Urgent Care Service Line in South West London & St George’s highlighted the lack of availability of medicines supply service as being a main factor in delayed transfers of care. This was due to decisions to discharge patients not able to be made at the end of the day, evening or at weekends, as discharge medicines could not be supplied if they were not already on the ward labelled up for the individual patient or the patient did not have a supply at home.

A model was chosen, following a number of service model proposals by the Trust Pharmacy Service, to allow the supply of medicines late in the evening, at weekends and for a remote clinical pharmacy service to operate at weekends. This involved an investment of just £16,000 in cash to deliver the required service.

You can read more about how South West London & St George’s NHS Trust were able to implement this model and the benefits gained on the members’ area, under the Pharmacy & Medicines Optimisation project outputs.