Integrating Benchmarking data into everyday use in a Community Trust

Learn how Wirral Community NHS Foundation Trust combined Service Level Reporting with Benchmarking data for Trust improvement.

For a number of years, Wirral Community NHS Foundation Trust has been producing Service Level Reporting (SLR) data to develop a better understanding of its costs and its opportunities to improve. However, the Trust recognised that costing data in isolation is limited in its ability to drive change. To tackle this issue and to engender better buy in from frontline staff, the Trust decided to place key metrics of productivity alongside its SLR data, some of which were sourced directly from the NHS Benchmarking Network. All the reports are presented together as one consolidated source of information on a service level dashboard and branded locally as the Trust Information Gateway (TIG).

You can read more about how Wirral Community NHS Foundation Trust are improving efficiencies through the use of benchmarking data and SLR on the members’ area, under the Community Services project outputs.

 Referrals by patients place of residence

Referrals by patients place of residence