Benefits for non-members Benefits for Foundation members Benefits for Insight members
*suitable for providers
Keeping you informed
Events and associated materials
Limited Unlimited Unlimited
On request
For ideas, inspiration, and networking
A library of resources to explore
Putting the 'support' in Support Team
Level up the support
Cost of membership N/A Annual fee, calculated on organisation type and size From £6k per package in addition to annual Foundation membership
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For something more bespoke, please contact the team or download our flyer for more information.

Frequently Asked Questions

  • Membership subscription is completed on an organisation basis. Find out the membership status for your organisation via the Current Members page.

  • Foundation membership (formerly known as Core membership) is an annual fee on a rolling subscription. This is calculated based on each organisation’s type and size.

    The subscription fees and work programme are communicated in advance of the new membership year. For full Terms and Conditions, please click here

  • The membership year runs from April to March. Membership automatically renews on the 1st of April each year (unless we receive notice of cancellation).

    The subscription fees and work programme are communicated in advance of the new membership year. For full Terms and Conditions, please click here

  • NHS providers can participate in any of the benchmarking projects eligible for their organisation type.

    A range of member outputs are produced for each participating organisation to enable local service development conversations.

    Access to membership project outputs is also available on a national level, regardless of participation.

    Organisations also benefit from a range of shared learning resources as members. These include but are not limited to member case studies, webinar resources, a knowledge forum, and the Integrated Care Benchmarker.

    With permission, data sharing agreements can be set up with other providers, local authorities, and the ICB within your System.

  • There is no data collection for ICB members. Integrated Care Boards benefit from the Integrated Care Benchmarker, along with national outputs from all the membership benchmarking projects.

    ICBs also benefit from a range of shared learning resources. These include but are not limited to member case studies, webinar resources, and a knowledge forum.

    With permission, data sharing agreements can be set up with providers and local authorities within your System.

  • Private providers can participate in any of the benchmarking projects eligible for their organisation type.

    A range of member outputs are produced for each participating organisation to enable local service development conversations.

    Access to membership project outputs is also available on a national level, regardless of participation.

    Organisations also benefit from a range of shared learning resources. These include but are not limited to member case studies, webinar resources, a knowledge forum, and the Integrated Care Benchmarker.

  • There is no data collection for national body members. Organisations benefit from the Integrated Care Benchmarker, along with national outputs from all the membership benchmarking projects.

    National bodies also benefit from a range of shared learning resources. These include but are not limited to member case studies, webinar resources, and a knowledge forum.

  • There is no data collection for professional body or charity members. Organisations benefit from the Integrated Care Benchmarker, along with national outputs from all the membership benchmarking projects.

    Professional bodies and charities also benefit from a range of shared learning resources. These include but are not limited to member case studies, webinar resources, and a knowledge forum.

  • Local authorities can participate in any of the benchmarking projects eligible for your organisation type.

    A range of member outputs are produced for each participating organisation to enable local service development conversations.

    Access to membership project outputs is also available on a national level, regardless of participation.

    Organisations also benefit from a range of shared learning resources as members. These include but are not limited to member case studies, webinar resources, a knowledge forum, and the Integrated Care Benchmarker.

    With permission, data sharing agreements can be set up with other local authorities, providers, and the ICB within your System.

  • We recommend members participate in all benchmarking projects applicable to their organisation type. This consists of a data collection phase completed on the members’ area.

    Participating organisations receive member outputs per project, featuring the benchmarked position against the national mean. This means the insights and learning are tailored to your organisation. For assistance in interpreting these insights and for best membership value, we recommend Insight membership.

  • No, member organisations can have an unlimited number of individuals allotted to their membership subscription. We encourage membership Lead contacts to check user access regularly for accuracy and appropriateness.

    Complete the registration form for login access to the members’ area here.

  • For members, online event access is unlimited. There is a capacity limit for our physical events, which are on a case-by-case basis. Members benefit from event resources, including slides, delegate lists, and chat logs for facilitation of networking.

    For non-members, we limit the number of individuals per organisation and the quantity of events attended throughout the year. Non-members do not receive access to event resources.

    All the Network events are free of charge for members and non-members.

  • The Benchmarking Findings sessions of each webinar are recorded and shared on the members’ area. All other presentations are uploaded to the members’ area as a PDF copy for members to read, download, and share with colleagues.

    Non-members don’t receive access to event resources.


Secure online comparisons

Review your position on the latest benchmarked comparisons on a range of key indicators where national data sources are currently limited.

Networking with peers

Join a professional network and knowledge exchange forum to drive organisational learning.

Shared learning and good practice

Share successful practice and service development through case studies and learn from others to identify tangible service improvements opportunities.

On-demand data expertise and support

Our professional team of experts are on hand to help with data validation and to support management time and resource.

Extensive work programme

Participate in an extensive range of projects to support planning and monitoring of service performance.

Project overview and member reporting

Easy extraction of summarised analytics, “at a glance” graphics and detailed member reports that allow local reporting, briefing and presenting.

Knowledge Forum

Gain specialist knowledge from resources and contacts with over 10,000 healthcare professionals.

Customised projects

Utilise our highly experienced multi-disciplinary team to deliver bespoke improvement projects upon request.