2017 Community Services Conference review

We hosted our Community Services conference on Wednesday 1st November, taking us past the halfway point for our events season for 2017. This project benchmarked 26 services, including district nursing, community integrated care teams and a range of therapy services. With 67 organisations registered and 106 submissions, our support team had the task of presenting a huge amount of data in a short period of time, but we achieved it.

Health Visiting, Adult and Children’s Services as well as End of Life benchmarking findings had centre stage respectively, providing a round-up of some of the data that will be found in the report available in December.

The first session of the Community Services conference was delivered by Victoria Bennett, Hospital to Home Programme Lead, NHS England. She was joined by Kath Evans, Community Nurse Lead, NHS England and Michael Dimov, Senior Advisor, NHS Improvement. They gave a joint Community Health Services update with reference to the Next Steps in the 5 Year Forward View, which recognises the need to deliver a personalised and coordinated health service. Kath focused on wound care, highlighting the inconsistencies in care and the requirement of a standardised wound assessment tool and additional educational guidance for improved diagnosis and care in this area. Whereas Michael focused on the operational productivity of Community Services, confirming the opportunity for investment in technology in order to drive changes in business process and culture.

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We were joined by four good practice speakers. Lynne Reed from Croydon Health Services NHS Trust followed our Health Visiting benchmarking findings with a presentation on the benefits of health visiting with perinatal mental health provision. Their integrated service at Croydon has led to 100% of women screened for mental health during the post-natal period and future ambitions of combining antenatal visits with Best Start midwives and Health Visitors.

After our Children Services benchmarking findings, we heard from Sian Larrington and Sarah Archibald from Cambridgeshire Community Services NHS Trust. Their Healthy Child Programme has recently been overhauled to better support young people in the area. In addition to a technology focused service for improved access, the team also now provide a core offer and enhanced offer for areas such as emotional wellbeing, health literacy and sexual health.  

Trudy Balderson, Airedale NHS Foundation Trust presented their Trust’s community nursing practice. Their small size has enabled them to make effective changes at an internal, local and national scale assisted by their understanding of the Trust systems and processes, partnerships with local providers and flexible teams. Trudy finished with a nod to the NHS Benchmarking Network, which has enabled them to benchmark their services against a range of other trusts.

Our final good practice speakers were from Rotherham, Doncaster & South Humber NHS Foundation Trust. Sarah Bell and Kerry Griffiths encouraged audience participation and focused their presentation on end of life support with regard to their workforce, concluding that a triangulated approach of support, education and tools are required for improved patient care.

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Thank you to all who attended, our speakers, and to all who submitted data for the Community Services project. The reports will be available in December. If you have any queries relating to the project, please contact Josh Richards. You can register onto our other free conferences via the members’ area or contact Emma Pruce for more information.