Community Services Benchmarking Project data collection open

Data collection for the 2017 Community Services benchmarking project is now open

The Community Services project is open to all providers of community services. It is one of the Network’s longest running and most successful projects and provides a detailed view of 26 different community service areas. All the major community services are included, such as District Nursing, Health Visiting, therapy services and the services that are targeted at children, older people and people with long-term conditions.

The Community Services project includes profiling of service models, access and waiting times, infrastructure, activity, workforce, finance, quality and outcomes.

Key updates from last year’s iteration of the project include bespoke service model questions for each service. The Community Integrated Care Teams specification has also been extensively reviewed and includes more detail on functions carried out by the team and system linkages.

The timescales for this project are as follows:

  • Project opens for data collection – 22nd May 2017
  • Project closes for data collection – 11th August 2017
  • Data validation – September and October 2017
  • First draft comparisons and analysis toolkit – October 2017
  • Community Services Benchmarking Conference (London) – 1st November 2017
  • Final reports – December 2017

Projects outputs include a benchmarking toolkit, a bespoke report for your organisation, a high level national report outlining key messages and metrics for services nationally, and free attendance at our Community Services event on 1st November 2017. 

To register and begin inputting your data to the Community Services project, please log in to the members' area. For any further information, please contact Lucy Trubacik or call 0161 266 1333.

In addition, the National Audit of Intermediate Care project is currently open for data collection and closes on the 14th July. Data for the Community Hospitals project will be collected from the National Audit of Intermediate Care project. Participation in NAIC 2017 is free for all commissioners and providers in England, Wales and Northern Ireland.