Community Indicators

Toolkit example

This project was originally developed by the Aspirant and Community Foundation Trusts Network. 35 metrics are collected monthly covering patient safety and quality, productivity, workforce, and finance. Outputs include a monthly benchmarking toolkit, PDF report with your organisation’s position highlighted across the 36 metrics, a high impact dashboard and data extract. The benefits of participation include:

  • Timely reports (on average, 5 days elapse from submission of data to feedback)

  • Outputs that can be used to inform the Trust Board on performance across the 5 domains

  • Benchmarks that can be filtered down to service level, Ward Managers, Service Leads, etc

  • Results that can be used in your organisation’s internal performance management systems

  • It fills the gap in the lack of national data set at present on community based provision

  • Outputs are not anonymised; all codes are shared to allow shared learning and networking

Here’s what our participants think…

Hertfordshire Community NHS Trust and Kent Community Health NHS Foundation Trust are two of our regular participants in the monthly Community Indicators project. They use the outputs to inform areas of development, and to improve their own performance and implement best practice.

Both Trusts:

  • Include the benchmarked results against their key indicators within board performance reports

  • Use the results for Trust quality reports

  • Share the High Impact Dashboard with the Executive team monthly to flag up any issues which might need addressing

  • Provide evidence to support business plans and cases

  • Apply the data in tenders and bids to show how they measure up against likely competitors

This project runs on a monthly cycle and timely reports are returned to participants, on average five days from submission of data to feedback.

You can join in the enhanced monthly community indicators reporting at any point in the cycle.

You can read more about the community work programme by downloading our project card.

For queries about this project or to sign up, please contact Joylin Brockett, or call 0161 266 2214.

David Hughes

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