Frequently Asked Questions

Welcome to Our FAQs!

We know you’ve got questions, and we’re here to help! Below, you’ll find answers to some of the most common enquiries about our products, services, networking opportunities, and more. Whether you’re looking for troubleshooting tips, shipping details, or general info, we’ve got you covered.

If you don’t see what you’re looking for, feel free to contact us - we’re always happy to assist!

  • Reach out via enquiry@nhsbenchmarking.nhs.uk and a member of our team will make contact to arrange a call to discuss your organisations requirements and how you can make best use of Network membership

  • The NHS Benchmarking Network is unique because it is a member-led organisation dedicated exclusively to the NHS and health and social care sectors. We offer a collaborative approach to benchmarking, bringing together expertise from across the system to drive improvement in care quality, efficiency, and outcomes.

    Our member work programme and its projects are co-designed with members from our Steering Group and Reference Groups. This ensures they address the specific challenges and priorities of our members.

  • Health and care organisations across the UK are eligible to become members of the Network. Our current member profile includes NHS providers, independent providers, national bodies and ICBs.  Find our current member list here

  • We are always delighted to welcome new members to our community. Organisations can join as a member at any stage in the year. To enquire about becoming, please get in touch.

    Not sure if your organisation is already a member? Check out our current members page to find out.

  • As a member of the NHS Benchmarking Network, your organisation gains access to valuable tools and resources through the online Member’s Area. These include:

    • Data and insights on a wide range of publicly funded health and care services

    • Learning and networking

    • Opportunities to get involved

    • Additional tools and resources

    • Support from an assigned membership contact

  • We use a combination of publicly available datasets (e.g., NHS Digital, CQC, HES) and member-contributed data, all processed under strict data governance protocols.

  • Data is anonymised where appropriate and code sharing is available with consent from member organisations CEO.

  • Yes. Members can filter and customise comparisons based on size, region, type of organisation, or specific metrics relevant to their goals.

  • Absolutely. We offer onboarding sessions for new members, plus ongoing support from their membership contact.  Members have access to a number of tutorial videos, lunch and learn session, helpdesk support, and resources to ensure you get the most from the service.

  • Information on the NHS Benchmarking Network Terms of Membership can be found on our governance page. This page includes our constitution and vision, values and objectives.

  • Membership subscriptions are at organisational level. Each organisation will pay an annual membership subscription fee which funds the member work programme. To view our membership fee structure, please complete the form below.

    For a membership quote, please get in touch.

  • Yes, we offer demos to help potential members explore the platform and services before committing.

FAQs:

Join our Community Today!

Click below to uncover the exciting opportunities that NHS Benchmarking Network membership can offer you.