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Adult/All Age Community Services

Your evidence‑based view of adult community service performance.

Download our Membership BrochureJoin Our Network

Registration Opens

April 

Data   Collection 

w/c 6th July 

Validation

August - October

Outputs Released

December

Findings   Events

December 

Key Dates for 2026/27:

The Adult / All-Age Community Services dataset provides comprehensive benchmarking across a wide range of adult or all-age community services, supporting participating organisations to understand variation, identify best practice, and inform service development and transformation.

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The current services benchmarked are:

  • Cardiac

  • Dietetics

  • Musculoskeletal

  • Occupational Therapy

  • Physiotherapy

  • Podiatry

  • Respiratory

  • Speech and Language Therapy

Key Themes:

Access

  • Waiting times

  • Referrals

Activity

  • Caseload

  • Number of contacts

  • Contact types

  • DNAs

 

Workforce

  • Staffing levels

  • Staffing skill mix

  • Vacancy 

  • Sickness absence

Health Inequalities

  • Caseload ethnicity

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What do your waiting times mean for patient outcomes?
Long waits are associated with poorer outcomes and experience. Our members use NHSBN benchmarks to understand variation in access and identify opportunities to improve. See how your service compares.

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