Surveys run in this data collection:
Staff survey
This dataset includes a staff survey, providing a greater understanding of the experince of those working within the service.
Registration Opens
April 2026
Data Collection
May 2026
Validation
August 2026
Outputs Released
October 2026
Findings Events
December 2026
The NHS Benchmarking Network Emergency Care Programme is now in its 15th year, providing a comprehensive UK-wide overview of emergency care services, including Type 1 & 2 emergency departments and Type 3 urgent care centres. Since its inception in 2012, the programme has built a rich evidence base to support service improvement, benchmarking, and best practice sharing.
This dataset provides participating organisations with a valuable benchmark against peer services and insight into performance trends across emergency care provision.
By summarising key performance metrics, the programme supports service development, operational planning, and quality improvement, helping organisations deliver safe, effective, and high-quality emergency care across the UK.
Productivity
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Patient flow
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Workforce efficiency
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Staffing costs
Demand and Capacity
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Patient volumes
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Acuity
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Service utilisation
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Treatment space availability
Health Inequalities
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Racial inequality
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Learning disability inequality
Services Covered
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Type 1 & 2 EDs
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Acute Medical Units (AMU)
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Same Day Emergency Care
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Type 3 Centres
Key Themes:
"ED has utilised data from the previous benchmarking reports to inform not only service improvement ideas such as improving handover delays, but also the data such as the length of time spent in ED, supports the development of business cases when required."
Ben Thompson-Jones, Directorate Manager, Mersey and West Lancashire Teaching Hospitals NHS Trust