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Intermediate Care 

Making intermediate care measurable and improvement achievable

Get Intermediate Care Updates

About the dataset

The NHS Benchmarking Network's 2026 Intermediate Care project is the sixth iteration of the project, having been run annually since 2020. The project benchmarks data submitted by providers of intermediate care, covering urgent community response, home-based intermediate care and bed-based intermediate care.

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The project monitors key metrics, such as the two-hour and two-day response targets for intermediate care services, along with other key metrics outlined in the NICE guidance for intermediate care.

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The data specification and outputs will be tailored to align with this and other applicable home nations' key policies, such as NHS England's intermediate care framework for rehabilitation, reablement and recovery following hospital discharge (September 2023) and the Welsh Government's Six Goals for Urgent and Emergency Care (February 2022), while also maintaining continuity with previous project iterations where possible.

Surveys run in this data collection

Patient, staff and clinical perspectives

Clinical case reviews​

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Benchmark patient outcomes using the Sunderland Score and the Modified Barthel Index, and see how patients improve during their time in the service

PREM survey

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A short survey for patients within the service, offering a patient perspective alongside the wider data..

Staff survey

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A greater understanding of the experience of those working within the service.

Meet the team

Kaitlyn Biggs

Delivery Manager, Intermediate Care Dataset

Key themes

Activity

Contact

Key performance indicators

including referral assessment

Workforce

Establishment vs in post

Skill mix

Productivity

Patient flow

Workforce efficiency

Service sustainability

Management of people living with frailty

Comprehensive Geriatric Assessment

Clinical Frailty Score

"The benchmarking dataset allowed us to compare our performance against services across the country and use the insights gained to optimise staffing levels. Comparing staffing ratios and skill mix with other services enables us to review our workforce model to allow effective resource allocation."

Extract from the Shared Learning Compendium

Since 2020

run annually, with continuity across project iterations

3 surveys

clinical case review, PREM and staff survey

Find out how we can help your organisation

Speak to the team about taking part in the 2027/28 dataset.

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