Community Services

Community Services represent around £10.3 billion of NHS expenditure with approximately 100 million contacts taking place each year. 34% of England’s population use community services to manage long term conditions. Although Community Services play a key role in supporting service users at home and reducing unnecessary hospital admissions, available national data sources are currently limited.

The Network’s Community Services project aims to fill this information gap, taking a view across all aspects of service provision including access, activity, workforce, finance and quality metrics. The project provides a detailed view of 26 different community services.

  • Integrated Sexual Health Services
  • MSK service
  • Occupational Therapy (Adult)
  • Occupational Therapy (Children)
  • Physiotherapy (Adult)
  • Physiotherapy (Child)
  • Podiatry
  • Respiratory Community Team
  • School Nursing
  • Speech & Language Therapy (Adult)
  • Speech & Language Therapy (Child)
  • Wheelchair (Adult)
  • Wheelchair (Child)
  • Cardiac Community Team
  • Children's Community Nursing
  • Community / District Nursing
  • Community Dental
  • Community Integrated Care Teams
  • Community Matrons
  • Community Paediatrics
  • Continence Community Team
  • Diabetes Community Team (Adult)
  • Dietetics (Adult)
  • Dietetics (Child)
  • End of Life Community Team
  • Health Visiting

This project is for all providers of Community Services. Subscribing members will receive:

  • Access to a benchmarking toolkit, allowing you to benchmark your service across hundreds of metrics
  • A bespoke dashboard report outlining key messages and metrics, which compares your local position against nationally reported positions
  • A high-level report outlining key messages and metrics for community services nationally
  • Good practice compendium of information supplied by members describing the innovative practice they are undertaking in this area.
  • Attendance at the Community services event, where the initial findings from the project will be presented, as well as good practice and national speakers

2017/18 benchmarking project

In 2017, 67 community service providers participated in the project and data was collected on over 1,000 services. Participation included England, Wales, Northern Ireland and Scotland. 2017 marked the first time that all four UK countries have participated in the project.

Download a summary of the project together with the 2017 highlights.

2018/19 benchmarking project

The Community Services project is featureing in the Network’s 2018/19 work programme, collecting 2017/18 data. 

For more information about this project, please contact Joylin Brockett.

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