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Pharmacy & Medicines Optimisation

Turning acute pharmacy data into smarter, safer, more efficient services.

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Meet the team

Alison Worden

Delivery Manager, Acute Pharmacy & Medicines Optimisation Dataset

About the dataset

The Pharmacy and Medicines Optimisation dataset provides national insight into the performance, capacity and strategic direction of pharmacy services across the NHS. It benchmarks workforce, finance, service delivery, digital maturity and clinical pharmacy activity to identify variation, highlight best practice and support system-wide improvement in medicines optimisation.

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The data reflects a service balancing financial pressures, medicines supply challenges and workforce transformation, while continuing to shift from a predominantly dispensing model towards enhanced clinical and patient-facing care.

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Our outputs highlight opportunities for organisations to optimise medicines use, strengthen workforce sustainability and advance the delivery of high-quality, patient-centred pharmacy services.

New metric

Dispensing and checking times

Using workforce hours dedicated to dispensing and checking alongside prescription lines dispensed, the dataset now calculates the average time for dispensing and the average time for checking.

Who uses it?

Primarily Chief Pharmacists and wider pharmacy teams including pharmacists, pharmacy technicians and pharmacy assistants with outputs also of interest to trust boards.

 

Members compare their service with peers nationally on workforce, medicines spend and service delivery.

Key themes

Medicines costs

Medicines spend 

CIP targets

Medical gases

Prescription turnaround

Homecare

Dispensing

Service delivery

Medicines information

Clinical pharmacy

Dedicated resource

Prescribers

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Stock and procurement

Order numbers 

Line numbers

Medicines shortages

Medicines Safety

Workforce

Workforce size

Skill mix

Vacancy rate

Also covered

Digital, medicines information, antimicrobials, research and clinical trials, medicines safety and virtual wards.

Findings from 2025

How efficient is your pharmacy service?

Our members benchmark prescription turnaround times to understand efficiency and support patient flow.

Find out how we can help your organisation

Speak to the team about taking part in the 2027/28 dataset.

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